aCustomer Injury & Property Damage

6 ways to prevent customer injury and property damage

Being a business owner comes with countless responsibilities, such as employee and customer safety. No matter all the steps you've taken, accidents still happen and if it happens in your business, and you are at fault, the amount of bills can drastically add up.

Slip-and-fall accidents make the top of the list of most common accidents and many others follow right after. It's best to pinpoint and eliminate any risks. Routine inspections are also highly recommended for your business. Read these 6 steps and learn how to protect your employees, customers, and business.


1. Inspect your workplace regularly and look for hazards

Routine inspections can prevent injury and reduce the chances of any risks. They should be scheduled on a weekly or monthly basis. Surprise inspections can also benefit you, the employees, and customers from unexpected risks.


2. Maintaining Equipment

Over time, tools and equipment can become worn out if there was no upkeep on them. Consistently testing and cleaning the equipment can ensure that they are working properly and the chance of risk will be reduced.


3. Document inspections and keep a record of repairs

Keeping accurate records of all your inspections, repairs, and incident investigations is key. The more information you have recorded on file, the easier it will be able to keep track of incidents and when you are most at risk.


4. Importance of warning signs

If you own a business that could have possible risks such as workout facilities, it is wise to have your clients sign waivers warning them of certain risks. State laws vary on whether or not those waivers can be enforced. It's also important to note that higher risks can face small business insurance premiums.


6. Have insurance coverage

Any kind of hazardous situation should immediately be reported. If an issue cannot be resolved right away, make sure proper signage is up to warn employees and customers about the issue to ensure their safety. For example, placing a "Wet Floor" sign after mopping the floors.


5. Customer waivers and possible dangers

Claims from incidents can become expensive. If a customer was injured at your place of business, a general liability insurance will cover medical expenses as well as legal defense if the customer wishes to sue. It can also be used to pay for repairs if the customers property was damaged in the process.